Looking for Answers To Only Madison Tickets Frequently Asked Questions?
If you have questions about Only Madison Tickets or how ticketing work, it may be in this FAQ page. If you have more problems not shown here, just contact our customer service hotline. Dial 608-530-1217 or fill out our support form.
After someone purchases a seat from a venue’s ticket office -- known as the primary ticket seller -- the buyer has the option to resell that reservation to a different ticket seeker. Dealers in the secondary market may involve firms, box office promoters, licensed ticket sellers, and individuals like you. Only Madison Tickets shows you tickets from an extensive ticket marketplace, and then filters tickets to only Madison and neighboring areas so you can quickly find the top tickets in your town.
The price/demand model runs the secondary market you might discover that ticket prices shift as you get closer to the event. It’s not surprising to see tickets priced at under box office prices. You can also find hard-to-find tickets for shows that are sold out that might cost higher than the primary purchase price. The trick to the secondary ticket market is to check back often to find what’s available in Madison.
Depending on the seller and event, you could receive your tickets in one of six methods:
Email download: A ticket code will be emailed to you before the event, and you should download your barcoded ticket. These e-tickets might have to be through My Ticket Tracker.
Shipped: The ticket seller will send the paper stubs with FedEx. Packages are pledged to get there before showtime, and you’ll have a FedEx tracking id once they goes out.
Venue Will Call: Tickets will be left at the box office or will call area.
3rd party Pick-up: Tickets should be picked up at a close locale (not more than 30 minutes away from the event).
Paperless: The seller will meet your party at the event and accompany you to the door.
Flash: The seller will ship you a prepaid card that you can scan at the event gate. It will have the complete sale info and generate a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for most purchases placed via Only Madison Tickets. However, on sales past $750, the seller may reject to ship to a different address other than the billing address. Furthermore, sellers may ask for a signed authorization from the customer if they need proof that the alternative shipping address is valid.
Instant tickets generally become available to download and print after you finish your order. Please account for processing time, which could take up to one business day. You will see a confirmation email explaining how to access your instant tickets.
To ensure you have an amazing time in Madison, all tickets have a 100% Money Back Guarantee in case:
The seller never fulfills your order
The purchased tickets arrive after the event begins
Your purchased tickets were found to be void by the venue. (The venue must send verifiable proof in a written letter.)
The event was canceled with no rescheduled date. (Reimbursement excludes shipping fees.)
Usually, tickets on Only Madison Tickets are first-come, first-served. If another buyer finishes their order before you, your order will close during purchase. Unfortunately, you will have to go back to that event and attempt to buy a different seat.
Most sellers are listing multiple groups of tickets and can book orders easier if they don’t add the seat numbers on the listings. However, you'll see rows and sections to choose from. Your full party will be next to each other, unless specified in the listing.
Because this is a resale marketplace, the ticket will show the first purchaser's name rather than yours. However, you will still be admitted to the event because it's the bar code that's needed for entry.
To avoid ticketing fraud, the majority of tickets are one-of-a-kind units. As such, if your tickets get ruined, lost, or stolen you can reach out to the seller to inquire if they can replace lost tickets. However, all sales are final.
In the case that an event has been totally called off, you qualify for a complete reimbursement (shipping not reimbursed). If the event gets delayed and rescheduled for another time, your tickets will transfer to the new day.